The winners of the Private Banker International London Awards 2021 are revealed!

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ociété Générale and BNP Paribas took home two awards a piece. CA Indosuez Wealth Management also took home an award, Outstanding Private Bank for Diversity and Inclusion, new for this year, showing the strength of the French market at the moment.

HSBC, Santander, Barclays, and Standard Chartered were also amongst the winning banks.

In terms of vendors, Appway, Avaloq, and UBS Partner went home with trophies.

For achieving very high client satisfaction ratings and willingness to recommend which has led to strong growth in deposits, lending and income, all of which received high double digit increases over the year. In addition, talent stays at this winner as staff turnover is less than two percent.

The winner is Hampden & Co

A truly international bank present in 59 markets, with outstanding service in both Africa and the Middle East, keeping face-to-face meetings ongoing throughout a global pandemic where possible.

The winner is Standard Chartered

The winner this year heavily invested in personnel over 2021 and profit more than doubled, thanks in part to the investment bank, in the last quarter.

The winner is Barclays

For development of a strongly focussed position and offerings in selected Western European domestic and offshore markets through a strong client focus enabled through common culture, front office tools, ability to leverage shared services and group synergies to better serve clients.

The winner is Société Générale

Surveys and numerous amounts of service initiatives are taken to ensure this bank’s clients are well served and, more importantly, well listened to. Quality of service dialogue is regular, and communication is reviewed to make sure it is clear for all parties.

The winner is Société Générale

For its comprehensive and modular scalable cloud-based solution to help external asset managers/private wealth managers implement a modern advisory process

The winner is UBS Partner

For its ability to standardise and automate non differentiating back-office processes at scale achieving leading STP rates, accuracy and innovation in handling new asset classes

The winner is Avaloq

225% ROI, 90% faster onboarding time, 10% increase in margin per customer, 5% incremental increase in customer acquisition, these are just a few metrics this winner has been able to deliver.

The winner is Appway

For achieving a significant presence with UHNW heirs and entrepreneurs through providing solutions and expertise tailored to meet their specific needs and future values. Over 900 heirs have been trained and educated on their role as net gen wealth with a 100% digital experience through this bank.

The winner is BNP Paribas

With hundreds of UHNW client relationships in its books, over 100 new ones in the last 12 months, delivering 48% of total revenues for the UK private bank, its virtual family office model is a one stop shop for all UHNW client needs.

The winner is HSBC

For the ability to leverage proprietary tools to help clients explore the possibilities open to them which also include socially responsible investment options and having advised close to 1,400 clients in this field both locally and globally. This bank makes it a priority to reward and advises on philanthropy.

The winner is BNP Paribas

For providing a very comprehensive approach to ESG which includes advanced methodologies and data sourcing approaches as well as an advanced reporting approach so that clients can understand the impact of their investments. Also for the provision of a range of sustainable investment offerings and also for community investment programmes.

The winner is Santander

For designing, implementing and tracking across a comprehensive five-point diversity approach and achieving progress in key areas such as equal pay and more inclusion of women in key roles across the organisation. Last year, it even received the Fair-ON-Pay certification after implementing its Equal Opportunities Charter.

The winner is CA Indosuez Wealth Management